Terms & Conditions

Notice to Our Customers & Suppliers

Save where John Crane has entered into a negotiated agreement with a customer or supplier, all sale transactions and transactions for the purchase of goods and/or services are subject to our standard terms and conditions as set out below.

John Crane Sales Terms and Conditions (Global) – for sales orders accepted from 1st October 2024 onwards

For all sales orders accepted by John Crane from 1st October 2024 onwards, please refer to our John Crane Sales Terms and Conditions (Global) below, which are translated for your convenience. Customers should note that the country in which the John Crane company accepting your order for goods and/or services is incorporated determines the delivery terms, governing law and jurisdiction that applies, as per Schedule 1 of our John Crane Sales Terms and Conditions (Global). E.g. if a John Crane company incorporated in Italy has accepted an order for goods / services from you, you should refer to the “Italy” row in Schedule 1 of our John Crane Sales Terms and Conditions (Global) to determine the delivery terms, governing law and jurisdiction that applies.

LANGUAGES

** PLEASE NOTE: orders accepted by any John Crane entity in Germany will be subject to the John Crane Sales Terms and Conditions (Germany).

John Crane Sales Terms and Conditions (Regional) – for sales orders accepted prior to 1st October 2024

For regional John Crane Sales Terms and Conditions applicable for sales orders accepted by John Crane prior to 1st October 2024, please select from below:

Purchase Orders – Standard Purchasing Terms and Conditions – for purchase orders placed from 4th April 2019 onwards

For all purchase orders placed by John Crane from 4th April 2019 onwards, please refer to our Standard Purchasing Terms & Conditions for Goods & Services  published here.  By accepting orders for goods / services from us, you are accepting and agreeing to be bound by our Standard Purchasing Terms & Conditions for Goods & Services.

Purchase Orders – Standard Purchasing Terms and Conditions – for purchase orders placed prior to 4th April 2019

For all Purchase Orders placed by John Crane prior to 4th April 2019, please refer to the individual country Purchasing Terms and Conditions below.

Conflict Minerals

John Crane’s Conflict Minerals Policy

Supplier Code of Business Ethics

Anti Money Laundering

John Crane Columbia

Website User Terms and Conditions

Important Disclaimers, Copyrights and Legal Information Agreement

User Agreement: User agrees to the use of this Website only under the following terms and conditions:

License Disclaimer: Nothing on this Website shall be construed as conferring any license under any intellectual property rights owned by JOHN CRANE, by any JOHN CRANE business unit, or affiliated or associated corporation (hereinafter "business units") or by any third party, whether by estoppel, implication or otherwise.

Notice Specific to Information and Documents Available on This Website: Permission to use documents such as data sheets, white papers, technical guides, and press releases contained within this Website is granted on a limited-use basis, provided that (1) the following copyright notice appears in all copies of documents made from this Website: "(c) 1998 JOHN CRANE INC., U.S.A. All rights reserved." and that both the copyright notice and this permission notice appear thereon, (2) use of such documents copied from this Website is for informational and non-commercial or personal use only and will not be copied or posted on any network computer or broadcast in any media, and (3) no modifications of any documents are made. Use for any other purpose is expressly prohibited by law, and may result in severe civil and criminal penalties. Violators will be prosecuted to the maximum extent possible. "Documents," as defined above, do not include the design or layout of the JOHN CRANE Website or any other site owned, operated, licensed or controlled by JOHN CRANE or any business unit, or affiliated or associated corporation. Elements of JOHN CRANE's Website are protected by trade dress and other laws and may not be copied or imitated in whole or in part. No logo, graphic, sound or image from any JOHN CRANE Website may be copied or retransmitted unless expressly permitted by JOHN CRANE in writing.

Links to Third-party Sites: The hypertext links on this Website may allow you to leave JOHN CRANE's Website. The links are provided as a service to users. The linked sites are neither sponsored by nor affiliated with this Website, nor are they under the control of JOHN CRANE. The links are to be accessed at the User's own risk, and JOHN CRANE and the authors of this Website make no representation or warranties about the content of the linked sites. JOHN CRANE is not responsible for the content of any linked site or any link contained in a linked site, and User agrees that no liability shall attach to JOHN CRANE from the linking features provided by this Website. JOHN CRANE provides these links to the Website user only as a convenience, and the inclusion of any link does not imply endorsement or sponsorship by JOHN CRANE of the linked site.

No Warranty: JOHN CRANE makes no warranties or representations as to the accuracy of any information on this Website, and assumes no liability or responsibility for any errors or omissions in such information. Use of this Website is at User’s risk. Neither JOHN CRANE nor any other party involved in creating, producing, or delivering this Website is liable for any direct, incidental, consequential, indirect, or punitive damages arising out of such use. WITHOUT LIMITING THE FOREGOING, EVERYTHING ON THIS WEBSITE IS PROVIDED TO USER "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

Unsolicited Ideas and Concepts: Any User who desires to submit unsolicited information to JOHN CRANE or to its strategic business units is cautioned to do so only under the procedures established by JOHN CRANE for such unsolicited submissions. These procedures are available from JOHN CRANE upon request. Any information provided to JOHN CRANE or its business units in connection with any JOHN CRANE Website outside the established procedures shall be provided by the submitter and received by JOHN CRANE on a non-confidential basis. JOHN CRANE or its business units shall be free to use such information on an unrestricted basis and such information will become the exclusive property of JOHN CRANE to be used by it as it deems appropriate without compensation of any kind to any other party.

Trademarks: The JOHN CRANE trademark and design are registered trademarks of JOHN CRANE INC. Other trademarks owned either by JOHN CRANE or its business units, such as the SEALOL trademark and design, which are referenced on this Website, are either trademarks or registered trademarks of JOHN CRANE INC. or of its business units. Additional product and company names referenced on this Website may be trademarks of their respective owners. JOHN CRANE prohibits the use of any JOHN CRANE trademarks as "hot" links to any JOHN CRANE Website, unless the establishment of such link is approved in advance by an authorized representative of JOHN CRANE in writing.

Rights Reserved: Any rights not expressly granted herein are reserved. JOHN CRANE reserves the right to alter or change this Agreement at any time by revising the terms and conditions herein. Users are responsible for regularly reviewing these terms and conditions. Continued use of this Website following any such changes shall constitute the User's acceptance of all such changes.

This Agreement:

will be governed by the laws of the State of Illinois, exclusive of the choice of law rules of the State of Illinois;
constitutes the entire Agreement, and supersedes any and all other agreements, understandings and communications between the parties;
may only be amended or otherwise modified by a written instrument executed by an authorized representative of JOHN CRANE.

Products

Mechanical Seals

Seal Support Systems

Seal Face Technologies

Filtration

Packing

Power Transmission Couplings

Services